It took me a while, but I found out the biggest IBM clients that generate massive yearly revenues are Walmart, General Motors (GM), Walgreen Boots Alliance, Delta Air Lines, and JPMorgan Chase & Co.
A lot of firms in different industries across the globe seek IBM’s consulting expertise to innovate and offer technology advancements to their client base. Most people know about IBM’s partnerships with other top-tier companies. But what exactly are its biggest clients?
A few other IBM’s biggest clients are:
- AT&T
- Johnson & Johnson
- Bank of America
- Procter & Gamble (P&G)
- American Express
- Vodafone Group
- The Coca-Cola Company
To make things easy for you, I’ll reveal below:
- 12 of IBM’s biggest clients based on size and revenue
- What services does IBM offer to them
1. Walmart
IBM works for Walmart to develop a project called “Food Trust Solution.” It basically uses blockchain technology to make sure food is safe and comes from a good place. (Source)
In the past, it could almost take a whole week to figure out this information. But with this new system, it only takes 2.2 seconds. That’s super fast!
This project has definitely proven to be a worthy solution for Walmart, which has skyrocketed its revenue to $611.29 (Source)
2. General Motors (GM)
General Motors (GM) is a huge automotive brand (With $169.72 Billion in revenue). (Source)
This makes it one of the biggest IBM clients.
The auto giant really cares about keeping its customers, workers, and cars safe. That’s why the company has hired IBM to create a special computer program called “OpenPages®.” (Source)
General Motors uses this program to manage and assess risks across all its business functions.
3. Walgreens Boots Alliance
Walgreens Boot Alliance is another big client of IBM. The recent stats show that the company’s revenue last year was $136.10 Billion. (Source)
Walgreens Boots Alliance has overcome its IT problems, all thanks to IBM. It consistently monitors the hardware and software at about 8,100 Walgreens stores.
It uses its special cloud technology to keep track of what’s happening with the computers and equipment in each store. This helps technicians fix many problems during a single visit and reduces the time taken. (Source)
4. Delta Air Lines
Delta Air Lines, with $131.10 Billion in revenue, is using IBM’s cloud software to enhance its computer systems and applications. (Source)
Its main aims are to modernize the current programs, shift its applications to the public cloud for more efficient internet-based services, and maintain security. (Source)
5. JPMorgan Chase & Co.
Currently, IBM provides hardware and software to various J.P. Morgan business units (Such as its investment banking operations, retail banking, treasury, and securities services). (Source)
In the previous year, the bank earned $128.70 Billion as revenue. IBM’s consulting services (definitely) played a big role in this success. (Source)
6. AT&T
IBM is the main developer and cloud service provider for AT&T’s business operational applications.
The tech giant is helping it to manage the AT&T Communications IT infrastructure, on and off-premises and across different clouds (Private and Public). (Source)
The latest stats reveal the revenue figures for AT&T ( ($120.74 Billion), which makes it another big client of IBM.
7. Johnson & Johnson
IBM Watson’s consulting services to Johnson & Johnson help it to use advanced data analysis for creating personalized solutions for patients. (Source)
The pharmaceutical company is making good use of IBM’s partnership with Apple, Inc. to develop new applications for iPhones and iPads.
Johnson & Johnson earned $97.70 Billion in the previous year, which makes it one of the biggest clients of IBM. (Source)
8. Bank of America
Bank of America ($94.95 revenue) hired IBM to create a set of rules for cloud security and compliance. These rules are actually the foundation of a policy framework that enables financial institutions to securely run important applications and tasks.
This framework is known as the “IBM Cloud Policy Framework for Financial Services.” (Source)
9. Procter & Gamble (P&G)
Another top-tier IBM client, Procter & Gamble ($82 Billion in revenue last year), has been outsourcing employee services to the tech company. (Source)
It assists approximately 98,000 Procter & Gamble (P&G) employees in nearly 80 countries. (Source)
It provides them with a number of HR services (Handling payroll, managing employee benefits, planning compensation, assisting with employee relocations, and managing data).
10. American Express
American Express has outsourced IT operations infrastructure to IBM. Although it’s still in charge of many important areas, like:
- IT Strategy
- Vendor relationships
- Voice and data network
- Development of applications and databases
(Source)
In the previous year, Amex earned $62.17 and dedicated a part of its success to IBM. (Source)
11. Vodafone Group
Vodafone Group has hired IBM for quantum-safe cybersecurity and became one of its biggest clients. The company has also become a part of the IBM Quantum Network. This means it can access IBM’s powerful quantum computing systems in the cloud and its expertise in this area.
Together, the global telecom company and IBM are exploring and developing possible uses for quantum technology in telecommunications. (Source)
The deal has proven to be a game-changer for the Vodafone Group, as it managed to earn $45.71 Billion last year. (Source)
12. The Coca-Cola Company
Recent stats show that the Coca-Cola company (Although with fluctuating revenues over the years) boosts up the earnings compared to previous figures. (Source)
It has hired IBM consulting services to upgrade the computer systems and IT-related services. It does so by implementing Red Hat Enterprise Linux OS (Which is an open and cost-effective platform).
A key part of this change is the use of Red Hat OpenShift, a powerful technology that lets the Coca-Cola Company create important apps and run them on the IBM public cloud. (Source)
An IT technician working at IBM wrote on Indeed: “As an IT technician at IBM, I recently had the privilege of working on a project that left a profound impact on me. The project was between The Coca-Cola Company and my firm. It was all about modernizing and optimizing their IT infrastructure. What truly made this project exceptional was the level of collaboration and the shared commitment to excellence. Although The Coca-Cola Company had specific requirements, I had the answer to everything. And I think the credit for my expertise goes straight to IBM. I am incredibly proud to be part of a team that gives me everything that I could ever ask for!” (Source)
In the end, here is a table that shows you in summary IBM’s biggest clients when it comes to their revenue and size:
| IBM Clients | The latest Yearly Revenue in Billions |
| Walmart | $611.29 |
| General Motors (GM) | $169.72 |
| Walgreens Boots Alliance | $136.10 |
| Delta Air Lines | $131.10 |
| JPMorgan Chase & Co. | $128.70 |
| AT&T | $120.74 |
| Johnson & Johnson | $97.70 |
| Bank of America | $94.95 |
| Procter & Gamble (P&G) | $82 |
| American Express | $62.17 |
| Vodafone Group | $45.71 |
| The Coca-Cola Company | $43 |




